Privacy Policy
Last update: 23.07.2026
We (also referred to as "We", "Us" or "Our") are committed to protecting your Personal Data and respecting your privacy.
This Privacy Policy explains how we collect, use, and store the information you provide through the website Pinnacle Ertravon (the "Website").
We are guided by the following principles:
To be transparent about how we collect and process your personal information:
We want you to have the information you need to make informed decisions about how Personal Data is used and processed. That is why we created this website. To support this, we use a range of methods and procedures to give you clear, relevant information about the handling of Personal Data.
If we determine that you need more specific details, we will provide them at the appropriate time.
If you have any questions, we will be pleased to assist and provide clarification, subject to any legal limitations. You can reach us by email at: info@pinnacleertravon.com
Personal Data will only be used for the purposes outlined in this Policy.
We may process Personal Data for a variety of purposes, including providing you with access to the website, connecting you with third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, supporting the maintenance and delivery of the Services, complying with applicable legal and regulatory requirements, and carrying out administrative and business operations related to the provision and use of the Services.
We also process Personal Data to better understand your preferences and needs.
To use key tools that help protect your rights regarding Personal Data:
To support the exercise of your rights, we have dedicated resources in place. Contact Us at any time to request access to the Personal Data we hold about you. We can correct or delete your information, stop using it for specific or general purposes, or transfer it to you or to another party. We will make every reasonable effort to accommodate your requests.
Protect your personal information:
While we cannot guarantee absolute security for your Personal Data, we are committed to using a range of safeguards and security measures to help keep your Personal Data protected.
Our Privacy and Security Policy is comprehensive.
1. The Scope?
This policy explains what types of Personal Data the Company collects about individuals, how that information is processed, when it may be shared with third parties, and the measures taken to keep it secure.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or indirectly, including through additional information that we hold or can reasonably access.
In this Policy, "processing" refers to any activity involving the collection or use of Personal Data. This includes handling, organizing, structuring, and storing Personal Data.
Our services are intended for a general audience and are not designed for anyone under 18 years of age. We do not knowingly collect information from individuals under 18 or permit them to use our services. If we become aware that we have collected information about a child, we will delete it as promptly as possible.
2. What Personal Data Do We Hold About You?
When you use our services or channels, or visit our website, we collect Personal Data. In some cases, we may ask you to provide your Personal Data directly. In other cases, we collect it by reviewing how our services or channels are used, or by receiving your information from our third-party partners.
3. You are not required to provide the company with personal information or disclose the consequences.
However, you are not required to provide us with any personal data. In some cases, if you choose not to provide certain personal data, we may be unable to deliver the Services or users may be unable to access the website.
4. What Personal Data do we collect? When you visit our website, we may collect the following personal information:
This includes details about your online activity, traffic data (including your IP address, the date and time of access), the language used, software crash reports, the type of browser used, and information about the device you used. The information collected is not personal information and cannot be used to identify you.
Personal Data We Receive from You: any personal information you choose to provide to Us when you connect through Us to a third-party online trading platform.
Personal information you provide directly to third-party platforms to enable trading: this may include your full name, address, phone number, and email address.
5. Legal Basis and Purposes for Processing Personal Information
Your Personal Data is processed by the Company for the purposes outlined in this section and in accordance with the applicable legal basis.
If there is no legal basis, the Company cannot process your Personal Data. The legal grounds on which the Company may process your Personal Data are as follows:
- You have consented to the processing of your Personal Data for one or more purposes. This applies when you submit personal information through the Website so that we can share it with a third-party trading platform.
- The Company or an authorized third party may need to process information where it is necessary to support legitimate interests, such as improving Our Services or defending against legal claims.
- Processing is required to comply with a legal obligation.
Please contact us by email for more information about the processing required to protect legitimate interests.
Below is a list of the reasons and legal bases for which we may use the Personal Data you provide to us.
Scope
Legal Basis
1. To share your personal information with third parties at your request so you can access digital trading
If you request this, we may collect your Personal Data and provide it to third-party companies.
You have consented to the processing of your Personal Data for one or more purposes.
2. To respond to your requests, questions, or concerns
We use Personal Data to address any questions you may have about the Services.
Processing is necessary to support the Company’s legitimate interests or those of a third party.
3. To comply with any legal, administrative, or court-ordered requirement, Personal Data may be processed as needed to satisfy applicable legal obligations.
Processing is required to meet legal obligations.
4. To improve Our Services Personal
Data may be used to help us improve Our Services, including, among other things, reports we receive about crashes or other issues affecting the Services.
Processing is required to support the Company's legitimate interests or those of a third party.
5. To prevent fraud and misuse of our Services
Processing is necessary to support the Company’s legitimate interests or those of a third party.
6. To carry out and manage activities required to deliver Our Services
This includes back-office operations, business development initiatives, strategic decision-making, oversight processes, and related functions.
The Company’s legitimate interests, or those of a third party, require processing.
7. To carry out analysis, including statistical analysis
We use a range of analytical methods, including statistical techniques, to support decision-making on various matters.
The Company’s legitimate interests, or those of a third party, require processing.
8. To protect our assets, rights, and interests, as well as those of third parties, we may process Personal Data to establish, exercise, or defend legal claims
We may also process Personal Data to protect our rights, interests, and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and any relevant terms, conditions, or policies.
Processing is necessary to support the Company’s legitimate interests or those of a third party.
6. Disclosure of Personal Information to Third Parties
The Company may also share Personal Data with third-party service providers that support our operations, such as hosting and storage providers, IP address information providers, and user experience analytics providers.
You may also ask us to share specific Personal Data about you with third-party trading platforms. In these cases, we will provide the Personal Data you have supplied to us to those third-party trading platforms. Their use of your Personal Data will be governed by their own privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with affiliated entities or business partners. This helps the Company access the resources it needs to develop, improve, and enhance the products and services it provides to its customers.
Where necessary to protect the rights of third parties or Company assets, the Company may disclose Personal Data to regulatory, local, or other public authorities.
We may also share your Personal Data with prospective investors, purchasers, or lenders to the Company or any other company within the corporate group in connection with a similar transaction, including the transfer or sale of assets of the Company or any other group company, or as part of a merger, reorganization, consolidation, or insolvency proceeding involving the Company or any other business within the group.
7. Cookies and third-party services
We may use third-party services, including advertising providers that display ads on our website and analytics companies. These providers may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit or access the website. They help collect information about your preferences and browsing activity so we can improve your user experience, remember your settings, and tailor products and services that may be of interest to you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are temporary files downloaded to your device and remain active only until you close your browser. Other cookies are persistent cookies. These stay on your device for a period of time after your browser is closed. They help the website recognize you as a returning user and make it easier for you to come back to the website.
Types of Cookies:
We may use them for the purposes outlined below:
Cookie type
Cookies are essential for the site to function properly
Scope
These cookies are essential to let you access the features you’ve requested and move through our website. We use them to deliver the information, products, and services you have asked for.
They are also needed for your device to download and stream data. This allows you to browse the website, use its features, and return to pages you previously visited.
Additional Information
Cookies may collect Personal Data, including your username and the date of your most recent login, to verify that you are signed in to the site. These Cookies are deleted when you close your web browser (session Cookies).
Cookie type
Functionality Cookies
Scope
Cookies help us recognize you each time you visit our site and remember your preferences.
Additional Information
Cookies may collect Personal Data, including your username and the date of your last login, to confirm that you are signed in to the site. These session Cookies are deleted when you close your web browser.
Cookie type
Cookies for performance
Scope
Cookies help us collect statistical information about the site’s performance and support ongoing improvements. They also allow us to analyze how our website is used.
Additional Information
Cookies may store anonymous information that cannot be linked to an identified or identifiable individual. Some are deleted when you close your browser, while others remain valid indefinitely.
Cookies are disabled or have been deleted
To enable or remove cookies, you’ll need to update your browser settings. Below, you’ll find links with instructions for some of the most commonly used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, please note that some or all of the Website’s functions and features may not work as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently respond to do-not-track signals.
8. How long we keep your personal information
The Company will keep your Personal Data for as long as needed to carry out the purposes described in this Policy, and for any longer period permitted or required under applicable laws, regulations, internal policies, or binding orders.
We will share your information with third-party trading platforms for 12 months. If you provide your consent, we will continue sharing your data for an additional 12 months.
We review the Personal Data we retain on a regular basis to make sure it is no longer kept longer than necessary.
9. Transfers of personal information to third countries or international organizations
Your personal information may be transferred to other countries, meaning your personal data may be shared with a third country other than the one where you live, or with international organizations. The Company takes all necessary measures to protect the Personal Data you provide and to ensure that individuals can exercise their rights and access effective legal remedies.
These safeguards and protections are available to all individuals residing in the EEA (European Economic Area).
- Transfer to a third country or international organization that the European Commission has recognized as providing an adequate level of protection for Personal Data transferred to it under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR")
- The transfer is carried out under a legally binding and enforceable agreement between public bodies or authorities, in accordance with Article 46(2)(a).
- The transfer was carried out in accordance with standard data protection clauses approved by the European Commission under Article 46(2)(c) of the GDPR. You can review these clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information about the safeguards it uses to protect your Personal Data when it is transferred to other countries or international organizations. Please email info@wealthwaydigital.uk for more information.
10. Protection of Personal Information
We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against its accidental or unlawful destruction, loss, or alteration.
While we take these measures seriously, we cannot guarantee that the security of your Personal Data will always be maintained without interruption or error. We are also not liable for any indirect, incidental, or consequential damages arising from the use or disclosure of Personal Data, including, without limitation, disclosure resulting from transmission errors, unauthorized access by a third party, or other causes beyond our reasonable control.
Where required by law or in circumstances beyond our control, we may need to disclose your Personal Data to third parties, including public authorities. In such cases, we cannot control the level of protection applied to your Personal Data by those third parties.
No method of transmitting Personal Data over the internet is completely secure. Accordingly, the Company cannot guarantee the security of any Personal Data you send to Us online.
11. Links to third-party websites
Links to third-party websites and applications may be available on this website. These websites and applications are not operated or supervised by the Company, and We are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken on or through those websites or applications.
If you visit a third-party website or application, We recommend reviewing its privacy policy before choosing to access or use it. We also recommend exercising caution before providing any Personal Data.
12. Changes to this Policy
Before visiting any third-party website or using any third-party app, we recommend reviewing their privacy policies and deciding whether you wish to access or use those services. We also encourage you to consider carefully before providing them with any Personal Data.
13. Your rights regarding your personal information
You have the right to ask us to confirm whether we collect and process your Personal Data, to correct any inaccuracies, and to delete any Personal Data that we no longer need. You may also request that we limit certain types of processing of your personal information.
If you live in the EEA, please refer to this page:
These rights apply to the Personal Data you provide to us. To exercise any of these rights, please send an email to the address below.
Access rights
You have the right to know whether the Company is processing Personal Data about you. If so, you may request access to that Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. If you request it, the information will be provided in electronic format.
Your right of access must not adversely affect the rights and freedoms of others. If fulfilling your request would negatively affect another person’s rights and freedoms, the Company may refuse the request or limit the extent to which it can comply.
Right to rectification
The Company may correct inaccurate Personal Data. You have the right to request that incomplete or inaccurate Personal Data about you be corrected, taking into account the purpose of the processing.
Right to erasure
This right applies in the following circumstances: (a) the Personal Data is no longer needed for the purpose for which it was collected or processed; (b) you withdraw your consent and there is no other legal basis for the processing; (c) you object, for reasons related to your particular situation, to the processing of your Personal Data where that processing is based on legitimate interests pursued by us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be deleted to comply with a legal obligation applicable to the Company.
This right does not apply where processing is necessary (a) to comply with a legal obligation; or (b) to establish, exercise, or defend legal claims.
Processing restrictions
If you dispute the accuracy of your Personal Data, you may ask the Company to restrict the processing of that Personal Data.
Where processing has been restricted, the Personal Data may be stored and otherwise processed only with your consent, to establish, exercise, or defend legal claims, to protect the rights of another individual, or for reasons of important public interest.
Right to data portability
Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company.
You also have the right to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. This right must not adversely affect the rights and freedoms of others.
Right to object
You may object at any time to the processing of Personal Data about you where that processing is based on the legitimate interests of the Company or a third party. This includes profiling based on those legitimate interests. If we demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing is required to establish, exercise, or defend legal claims, we may continue the processing.
With respect to direct marketing, you have the right at any time to object to the processing of your Personal Data for that purpose.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. This will not affect the lawfulness of any processing carried out before your consent was withdrawn.
You also have the right to file a complaint with the appropriate supervisory authority.
You may submit a complaint to a supervisory authority responsible for protecting individuals’ rights in connection with the processing of Personal Data.
Applicable laws may limit your rights in relation to your Personal Data, as described in this section 13.
We will provide the information you request under the rights described in section 13 of this agreement within one month of receiving your request. That period may be extended by up to two additional months if necessary, depending on the nature of the request and the number of requests received. If an extension is required, we will let you know within one month of receiving your request and explain the reasons for the delay.
Unless otherwise permitted under section 13 or applicable law, the information you request under your rights in section 13 will be provided free of charge. If a request is unfounded or excessive, especially if it is repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act on the request.
If we have reasonable doubts about the identity of the person submitting a request, the Company may ask for additional information to verify that person’s identity.